What We've Done // Consultancy

• To provide technical assistance and management of their User Acceptance Testing (UAT) phase for the global roll-out of incident management software
• This included taking the functional specification and creating a test strategy & plan, defining the test scenarios and cases, then agreeing the acceptance criteria with a team that was based globally.
• Testing was carried out globally with real/live data and spanned across; functionality, data quality, reports, interfaces and performance.
• The assignment reached very diverse parts of the organisation (retail, supply and manufacturing, sales).
• The system had to meet all their demands (in addition to other stakeholders as part of their parent company).
• Our expert was able to steer the client (and their stakeholders) in a direction that would leave the users and team satisfied with the end solution.